The One Recruitment Word You Need To Know Above All Others!

And The One Fact of Life You Need To Learn Early.

In America Douglas Martin claimed the following achievements in his résumé which he submitted to the Fort Wayne Veterans Affairs Medical Center.

• Trauma surgeon in Albuquerque
• Vascular surgeon at the Mayo Clinic
• Flight surgeon for the Tomcat wing of the U.S. Navy Medical Corp.
• Served in Vietnam for 18 months as a surgeon
• Has a master’s degree in public health from the University of Massachusetts
• Graduate from medical school at “John” Hopkins University
• Was awarded the following military honors – Navy Cross (in lieu of the Medal of Honor)
• Legion of Merit, the Distinguished Flying Cross
• Is an Army basic parachutist (1)

In truth Douglas had none of the titles he claimed to have and yet if the Fort Wayne Veterans Affairs Medical Center had hired him he could have been given a role undertaking various medical procedures. You might think why would anyone claim to have titles they haven’t earned especially medical titles? Well it is not unusual, there is an epidemic of employees willing to do whatever it takes to infiltrate venerable organizations.

Consider these facts 

  • 37% of resumes are phony.
  • 25% of employees make up their work history.
  • 85% of University students have admitted to cheating to obtain a degree.
  • 33% of higher education qualifications especially PhD’s are false. (2)
  • The One Recruitment Word You Need To Know Above All Others.

    The one recruitment word you need to know above all others is diligence. Business owners and managers often let their guard down because they are tired and need to find someone in the next seven days, but this thinking is a recipe for disaster.

    “A Bad Beginning Makes a Bad Ending”

    Euripides
    Greek Writer
     

     

    The One Recruitment Fact Of Life You Need To Know.

    The recruitment fact of life you need to know is that there is an epidemic of employees willing to do whatever it takes to infiltrate vulnerable organizations. It is absolutely critical you have a well tried and tested recruitment and selection process to stop incompetent and under committed people from infiltrating your company.

    Crucial fact:

    Only 5% of companies have a human resource department that actually measure how well their recruitment process works and therefore once the infiltrator is in your business it is up to you to detect the miss fit because 95% of businesses do not have a process that will accurately detect a recruitment mistake.

    How to eliminate deceitful employees from infiltrating your workplace.  

    1. Use a recruitment and selection process that is tried and tested.

    2. Have A grade personnel use the recruitment and selection process, because B grade selectors are NOT able to recruit A grade staff. 

    3. Have a measuring process in place that tells you quickly and clearly if the new employee is likely to be a high performer who will get on with you, your team and your customers and strive to achieve your business goals.      

    (1) Federal court documents

    (2) Hughes, T. and Jowitt, M. (1996) ‘Managing people – recruitment, selection and induction’, McGraw Hill Australia p 88

     

    Committed to hiring the right person the first time round and recovering all the costs of the campaign!

    .David Osborne

    Are Your Staff Slowly Killing You!

    And four emotions you need to avoid if you want to survive.

    How do you rate your health? If you rate your health as very good give yourself a five out of five. If you rate your health as very poor give yourself a one out of five.

    Why is this important? It’s important because research indicates the lower you rate your own health, the earlier you will die even if you currently have no disease or risk factors. This self rating system has been research and validated by studying over 44,000 identical twins. 

    So how does rating ourselves impact our health?

    It has been discovered that how we feel about our situation in life has a big impact on us physically. Therefore if we feel bad about a certain situation for example lame and lazy staff who are unproductive and drain your energy, then your thinking will trigger an emotional reaction that may well be prematurely aging you and even slowly killing you.

     “Thoughts and emotions are interwoven: every thought, however bland, almost always carries with it some emotional undertone, however subtle”

    Restak

    How quickly thoughts can kill you.

    In 1964 a newspaper headline read “Man Freezes to Death in Refrigeration Car”. The man had become trapped inside when the door accidentally slammed on him. When he was found the next day he had all the physical symptoms of having been frozen to death. Yet the refrigeration unit was switched off and at no time had the temperature been at or even close to freezing. The man had in one night talked himself into dying. Your thoughts have a dramatic impact on your body.

     

    “Life consists in what a man is thinking of all day.”

    Ralph Waldo Emerson

     The emotional black spots.

    There are four emotions that have the potential to send a flood of toxic chemicals through your brain that not only increase the risk of memory loss but also prematurely age you and reduce your life expectancy. These emotional black spots are depression, anxiety, anger and low self esteem. Since 1929 the life span of Oscar winners have been measured against other actors and the findings suggest that winning an Oscar increases your life expectancy by 3.9 years because it elevates the recipient’s self esteem and reduces the prevalence and the impact of the four emotional black spots.

     How business owners can protect their brain

    Today no business owner should have to put up with prolonged worrying about staffing situations that make them prone to bouts of depression, anxiety, anger and low self esteem. There are now brilliant psychometric tests and selection processes that can eliminate the risk of ever hiring a stressful staff member and it makes more than complete sense to use them. The focus of the Profitable Personnel recruitment process is to assist business owners to find staff that will not only build their business, but will do so in a stress free manner that enhances the business owners quality of life both financially and emotionally.


    Committed To Building Your Business With The Right Staff.

    David Osborne

    David Osborne

    www.profitablepersonnel.com


    2 Brilliant Tips for Getting the Employees You Want!

    That Will Save You Time, Energy and Money.

    Business owners and CEO’s have three extremely valuable BUT LIMITED assets and that’s time, energy and money. The strange thing is that again and again I hear of business owners and senior managers spending their valuable time and energy trying to train their staff to do the right things at the right time to get the right result. Then as the months go by and nothing really changes they realize they are wasting their resources because they have not asked themselves two crucial question and they are: 
     
    - How do you I know if the employees I am training want to learn and improve?
    - How do I know if the employees I am training want to use this knowledge to improve my business or my department?
     
    This is a waste of resources and damages their health that’s guaranteed, there is enough research now to prove that anxiety, stress or anger not only prematurely age you, but they also shorten your life span.
     
    So how do you know if an employee actually wants to learn and improve and how do you know if they actually want to use this knowledge to achieve your business goals?
     
    Answer and tip one: Ensure you check the commitment of an employee during the selection phase by getting them to fill in a rigorous selection criteria.
     
    The benefit of a selection criteria form is:

    A. You will immediately find out whether the applicant is really committed to your position if they can be bothered to fill in the selection criteria and send it back to you. Seven out of ten applicants will not return the selection criteria and this is great because these people are not driven, motivated and committed enough to fill in the form and these people are not the people you want in your business.   

    B. The selection criteria can collect a lot of objective relevant information about a candidate. This information is directly related to what you need to find out about this person

    C. The selection criteria force the applicant to ask themselves. “Do I really want to do this role?”

    D. The selection criteria give you great insight about the candidate’s ability to read instructions, understand them, reflect on the content and then comply with your directions. Candidates who fill in the selection criteria are far more likely to achieve results for you than those who can’t find time to fill in the form.

    Now how do you know if the employees you are training want to use this knowledge to improve your business or your department?

    Answer and tip two: There are some simple but brilliant psychometric tests on the market that clearly show if the candidate you are reviewing or even if an existing employee is truly interested in self improvement. Chet Holmes one of America’s leading sales and marketing guru says:

    “You’d be crazy not to use these personality assessment services today,
    they are scary accurate and can save you tens of thousands in hiring and management.”

    Why waste time, energy and money when you can now easily find out:

    ·          If the employees YOU are training want to learn and improve?….And
    ·         If the employees YOU are training want to use this knowledge to improve your business?

    Committed To Building Your Business With The Right Staff.

    David Osborne

    David Osborne

    www.profitablepersonnel.com

    How To Sell $80,000 Worth of Product Per Week!

    Would you like an employee that sells $80,000 worth of product on a bad week and $400,000 on a good week?

    Well the Princess Cruise Line has one such employee and I am going to outline exactly what he does to sell this amount of product. What was the product I hear you say, it was art. Now before you say but art is expensive,

    Consider this.

    1. The art ranged from a couple of hundred dollars to several thousand dollars. This is probably the exact price range of some of your products and services.
    2. The purchasers were typical mums and dads, I was there watching the whole event with great interest.
    3. Art is not an inflexible commodity, or in English it’s not like food you do not have to have art to live. Hair and beauty products are far more essential to purchase for our wellbeing than pieces of art.

    So how did he sell this amount of art?

    The employee would tell an interesting story about the artist that would educate the crowd not only about the artist, but why this piece of art was valuable and would be a good investment. He then closed with the good old guarantee, if the art you purchase does not increase in price the cruise line will take the art back and re sell it and give you your money back. This guarantee stands for 10 years.

    Interestingly this is exactly what all the emotional direct response marketing gurus like Dan Kennedy tell you to do and that’s educate your clients using stories that clearly show the value in the product or service and then have a great guarantee to take the fear out of the purchase. Plus the employee also creates a call to action by saying this piece of work is on sale for the next five minutes after which time he moves on to talk about another product. I must say this again, he is only an employee.

    Good weeks and bad weeks.

    Yes the employee has good weeks and bad weeks. A good week was prior to the credit crisis and he sold $400,000 of art per week. Currently he only sells $80,000 a week, but heck wouldn’t you want one of your employees to just sell one tenth of this ($8,000)?
    Do you want staff who can really sell in your business?

    Finding the sales stars has been has been made extremely easy due to the development of some highly effective psychometric tests. These tests predict with pin point accuracy if you have someone who will meet your sales targets. The research shows time and time again that someone who does well in one of these tests will sell three times the amount than someone who does poorly in the test.

    Why spend time and energy trying to get staff to do something they are not inclined to do?

    The Profitable Personnel psychometric assessments that will tell you in 5 minutes  if you have someone who is going to meet you sales targets or you have someone you are going to have to “mother” to get them to achieve even the most mediocre results.You can use these tests on staff who are currently working for you and also on people applying to work with you. Blush Day Spa in Perth use these tests religiously and now, for the first time in years they have a team that is building their business. They have also managed by using these tests to reduce the staff sick days from 28 per month to zero per month.

    If you want employees selling like crazy just like the employee on the Princess Cruise line, then I highly recommend considering using a psychometric test that has a track record of revealing who will really get you the results you want from your business.

    Committed To Building Your Business With The Right Staff.

    David Osborne

    David Osborne

    www.profitablepersonnel.com

    How To Guarantee You Do Not Hire A RUDE Employee Ever Again

    What one of the world’s richest men realised

    John D. Rockefeller said “I will pay more for the ability to deal with people than for any other ability under the sun.”

    Why?…..

    Before reading on please think why this quote is so important.

    Most people communicate without thinking about the implications of their  behaviour. Good communications is not just about being understood it is also about the communication being respect and it should not trigger negativity and resentment.

    Why do I have this view?

    Well I used to study the managerial communications between the trucks and diggers in an open pit gold mine. What I noticed was the way they communicated and the consequences of that communication. Often the communication was a barked order that sometimes verged on verbal abuse.

    This type of communication ensured the primary activity was done, E.G Moving earth, but it caused negativity and resentment. The dollar impact of this situation was apparent when machine operators rammed the bucket of their machine into rock so the bucket’s teeth broke. The truck drivers would run over sharp rocks to split a tire that would then cost at least $50,000 to replace. The machine operators admitted to me they adopted these “payback” behaviours when they were rudely spoken to.

    Masterful communication

    I have learnt in life that the masterful communicator is one that ensures the message is understand, respected, honored and action is taken if required with a positive disposition. The alternative is you will pay one way or another.

    In a six year longitudinal study on workplace sabotage, researchers found that 65 percent of all acts of sabotage stemmed from discontent with the management and its perceived unfair behaviour toward the workers.

    Dissatisfaction with management leads to reduced loyalty and once the loyalty is destroyed, an employee is more likely to commit an act of sabotage.

    The Union Carbide plant explosion in Bhopal, a Pacific Southwest Airline crash in California, and a devastating hotel fire in San Juan, were allegedly initiated by disgruntled employees with a score to settle.

    The recall of Firestone’s tires in 2001 revealed similar patterns of corporate damage. Examining all the data on Firestone two economists from Princeton University found, circumstantial but broad and consistent evidence that a disproportionate number of flawed tires were made at the firm’s Decatur, illinois plant, when labour and management were battling.

    More of the tires that were likely to fail were made at a non unionised plant.

    “There is great force hidden in a gentle command”.

           George Herbert

    So John D. Rockefeller did have some great insight when he said “I will pay more for the ability to deal with people than for any other ability under the sun.”

    Psychometric testing

    I have looked at and used numerous psychometric tests and if your want to eliminate hiring someone who does not have the ability to get on well with people I would use the Harrison Assessment. Shortly you will have a chance to try out the Harrison assessment tests for FREE on this site and I will be happy to discuss their application in your work place if you would like.

    A psychometric test is only at best 30% of any selection process. However they are a brilliant tool to ensure you only hire staff who have the “ability to appropriately deal with people.”

    Committed To Building Your Business With The Right Staff.

    David Osborne

    David Osborne

    www.profitablepersonnel.com